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Feedback and Complaints

If you are dissatisfied with an area of our business or service please speak to your Lodging Coordinator first to see if we can fix the problem.

If you remain unhappy, you can submit a formal complaint online below. Your Lodging Coordinator or a Receptionist can also provide you with a Complaint and Feedback Form for you to complete and return to us.

There is also an Information Sheet on our complaints process.

 

Contact Us Office Locations

Office Hours:
8:30am to 4:30pm

297 Vincent Street
Leederville WA 6007

PO Box 214, Leederville, WA 6902

T: (08) 9422 0700
F: (08) 6311 7314

Office Hours:
10.00am to 2.00 pm weekdays (or by appointment)

Unit 6/17 – 19 Foundry Road
Midland WA 6056

T: (08) 6274 3900

Office Hours:
10.00am to 2.00 pm weekdays

100 Hampton Rd
Fremantle WA 6160

T: (08) 9335 6302

Office Hours:
10.00am to 2.00 pm weekdays (or by appointment)

Unit 6 / 129 Grand Boulevard
Joondalup WA 6027

T: (08) 9400 5000

Office Hours:
10.00am to 2.00 pm weekdays (or by appointment)

34 Frederick Street
Broome WA 6725

T: (08) 9193 7641

Office Hours:
10.00am to 2.00 pm weekdays (or by appointment)

3B/3 Hunt Street
South Hedland WA 6722

T: (08) 9172 9700