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Tenants

June 14, 2018

Tenants enjoying their kitchen upgrades

The Property Services Team recently completed a Capital Works program that saw 12 properties have aging kitchens and/or bathrooms replaced. This means existing tenants who have lived in the property for many years with good rental histories are now enjoying a better standard of housing. Kenneth and Barbara have lived in their Tuart Hill unit […]

Tenants enjoying their kitchen upgrades

June 14, 2018

Moving on from Foundation Housing

Foundation Housing provides affordable housing for people in housing need, for as long as they need it. And for some people this long term affordable accommodation means they reach a position where home ownership becomes a possibility. There are a number of options available for owning your own home such as the Keystart program which […]

Moving on from Foundation Housing

June 14, 2018

What is anti-social behaviour?

While we always want to ensure our tenants are safe and protected from anti-social behaviour, we’ve recently received a number of calls from people reporting ‘anti-social’ behaviour which isn’t actually classified as this. As a reminder to all tenants: Anti-social behaviour is that which ‘disturbs, annoys or interferes with a person’s ability to go about […]

What is anti-social behaviour?

June 14, 2018

The good news on student jobs

The rent we charge our tenants is generally based on the income of everyone living at the property, not just the primary tenant, so you may be concerned that any money younger members of your family living in your home earn will affect your rent. But the good news is that if they’re under 21 […]

The good news on student jobs

June 14, 2018

Ambulance cover

While you should never hesitate to call an ambulance for someone who is suddenly sick, injured or badly affected by drugs or alcohol, they will ultimately be responsible for the cost of St John’s attending. A single trip to hospital in an ambulance costs $949 and unfortunately it’s not covered by Medicare, Healthcare cards, Pharmaceutical […]

Ambulance cover

March 21, 2018

Our offices will be closed over Easter

Our offices will be closed on: Friday 30 March Saturday  31 March Sunday 1 April Monday 2 April If you need an urgent repair at your home call Giraffe Facilities Maintenance 0458 458 666. From  5pm Thursday 29 March until 8am Tuesday 3 April, Giraffe Facilities Maintenance Australia will be managing our emergency maintenance. Tenants […]

Our offices will be closed over Easter

March 21, 2018

Change to notice period for rent increases

We are changing the amount of notice we provide for rent increases so this means your next rent increase will start at least 28 days after we review your rent. The previous period was 60 days. Your rent will still decrease from your next rent charge if your income has decreased. What is changing? Your […]

Change to notice period for rent increases

March 20, 2018

Electrical safety checks

In 2016 an Electrical Safety Device program was commenced to ensure that all of the properties we own or manage are compliant with safety regulations. The program has seen licensed electricians inspecting properties and conducting any remediation that may have been needed. The inspections have checked that; Lighting and power outlet circuits are protected by […]

Electrical safety checks

March 20, 2018

Everybody needs good neighbours

Neighbour Day (Sunday 25 March) is Australia’s annual celebration of community.  It helps us to build better relationships with the people who live around us, especially the elderly and vulnerable. Neighbours are important because good relationships with others can transform communities. Social connection also makes us feel better as it helps prevent loneliness, isolation and […]

Everybody needs good neighbours

March 20, 2018

A word on water bills

Most of our tenants are billed directly by The Water Corporporation for the water they use in their home and it’s their responsibility to pay these bills. Unpaid water bills can put your tenancy at risk because Watercorp passes the cost onto Foundation Housing as your landlord. This can result in you incurring a tenant […]

A word on water bills

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