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Tenants

March 21, 2018

Our offices will be closed over Easter

Our offices will be closed on: Friday 30 March Saturday  31 March Sunday 1 April Monday 2 April If you need an urgent repair at your home call Giraffe Facilities Maintenance 0458 458 666. From  5pm Thursday 29 March until 8am Tuesday 3 April, Giraffe Facilities Maintenance Australia will be managing our emergency maintenance. Tenants […]

Our offices will be closed over Easter

March 21, 2018

Change to notice period for rent increases

We are changing the amount of notice we provide for rent increases so this means your next rent increase will start at least 28 days after we review your rent. The previous period was 60 days. Your rent will still decrease from your next rent charge if your income has decreased. What is changing? Your […]

Change to notice period for rent increases

March 20, 2018

Electrical safety checks

In 2016 an Electrical Safety Device program was commenced to ensure that all of the properties we own or manage are compliant with safety regulations. The program has seen licensed electricians inspecting properties and conducting any remediation that may have been needed. The inspections have checked that; Lighting and power outlet circuits are protected by […]

Electrical safety checks

March 20, 2018

Everybody needs good neighbours

Neighbour Day (Sunday 25 March) is Australia’s annual celebration of community.  It helps us to build better relationships with the people who live around us, especially the elderly and vulnerable. Neighbours are important because good relationships with others can transform communities. Social connection also makes us feel better as it helps prevent loneliness, isolation and […]

Everybody needs good neighbours

March 20, 2018

A word on water bills

Most of our tenants are billed directly by The Water Corporporation for the water they use in their home and it’s their responsibility to pay these bills. Unpaid water bills can put your tenancy at risk because Watercorp passes the cost onto Foundation Housing as your landlord. This can result in you incurring a tenant […]

A word on water bills

March 20, 2018

Overwhelmed by debt?

If you’re feeling overwhelmed and not sure how to manage your debts, there is somewhere you can turn to for free, independent financial counselling. The National Debt Helpline is a not-for-profit community based service that’s available to people experiencing financial difficulty. They are not a lender and they don’t ‘sell’ anything or make money from […]

Overwhelmed by debt?

December 13, 2017

A Christmas message from the CEO

All of us here at Foundation Housing would like to wish you and your loved ones our warmest wishes this Christmas and we hope that the New Year sees your home filled laughter, love and good health. We know that this time of year can be challenging for those of us experiencing financial hardship, health […]

A Christmas message from the CEO

December 13, 2017

Christmas office closures

All Foundation Housing offices will close at midday on Friday 22 December and re-open on 8.30am on Tuesday 2 January 2018. Maintenance service arrangements From 22 December to 1 January 2018 Giraffe Facilities Maintenance Australia will be managing our emergency maintenance service on behalf of Foundation Housing. Tenants will be directed to report urgent maintenance […]

Christmas office closures

December 13, 2017

Warning on pools

While a large inflatable pool at your home may seem like a good idea for the holiday season, we need to remind tenants that you need approval from Foundation Housing AND the local council before installing one or setting one up.  This applies to all private swimming and spa pools that can contain more than […]

Warning on pools

December 12, 2017

Important information about reporting repairs

Tenants and Residents are reminded we no longer offer a 24-hour Report a Repair service. After-hours emergencies at your home should be reported to the appropriate emergency service. Emergencies include gas leaks, fires or threatening behaviour.  For all other issues please call us during office hours and we’ll arrange a repair as soon possible within […]

Important information about reporting repairs

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