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Tenants

July 20, 2017

Change to emergency maintenance line

From Tuesday 1 August 2017 Foundation Housing will no longer provide an after-hours emergency property maintenance service. You can still report and request repairs during office hours on our 1300 895 205 number.  When you call during office hours our friendly staff will be available to discuss your maintenance issue with you and take appropriate […]

Change to emergency maintenance line

June 1, 2017

Making sure you can always get through to us

As a tenant, your first point of contact with Foundation Housing is your Housing Coordinator unless you need to report a maintenance issue.  You can contact your Housing Coordinator on their landline, mobile number or email. However, if you can’t get through to your own Housing Coordinator and you need to talk to someone straight […]

Making sure you can always get through to us

May 31, 2017

It’s officially Winter today!

While our tenants in the Kimberley and Pilbara might not have noticed, those of us in the southern half of the state will now be feeling the cooler nights and crisp early mornings. If you have a garden make sure you stop using your sprinkler until Spring time.  It helps save our state’s water supply […]

It’s officially Winter today!

May 31, 2017

15 kid’s bikes to be won

Thanks to a generous donor, Foundation Housing is giving away 15 kid’s bikes suitable for boys and girls between 5 and 10 years of age. If you’re a Foundation Housing tenant your child can enter our competition by sending us either A colouring or drawing of a bicycle Write short paragraph about owning a bike […]

15 kid’s bikes to be won

May 31, 2017

We’ll always let you know we’re coming

We’ve recently heard from a tenant who said a man knocked on her door on the weekend saying he was checking locks on behalf of Foundation Housing, but the tenant didn’t let them in because it just didn’t seem right. Fortunately the tenant knew that we always let you know in advance if we are […]

We’ll always let you know we’re coming

May 4, 2017

Helping tenants in arrears

We recently invited some of our tenants to complete a survey about how we manage rent arrears.  We understand that occasionally tenants can experience difficulty making their rent payment and we want to find ways to help tenants in this situation get back on track and keep their tenancy secure. Thanks to everyone who let […]

Helping tenants in arrears

April 12, 2017

Lush garden makes house a home

Foundation Housing tenant Terry Maller reckons his gardening efforts have helped him to create a whole new ‘room’ in his home in East Perth. Terry has lived in his home for 18 years and over that time has grown a lush garden that screens his house from passing traffic.  It has worked so well that […]

Lush garden makes house a home

March 22, 2017

Getting support to deal with drug and alcohol use

Help is available if your life is affected by your own, or someone you love’s, drug and alcohol use.  The Palmerston Association is a local organisation with over 30 year’s experience in providing services to people whose lives are affected by drugs and alcohol.  Their services include individual counselling and rehabilitation programs, court diversion  programs […]

Getting support to deal with drug and alcohol use

March 22, 2017

Evidence of income essential for NRAS tenants

We’d like to remind tenants living in National Rental Affordability Scheme (NRAS) properties that we need you provide evidence of your income annually, so please make sure you’re saving these documents. Every 12 months, you’ll need to give Foundation Housing written evidence of all household members’ gross income, such as payslips or PAYG summaries for […]

Evidence of income essential for NRAS tenants

March 16, 2017

Making managing arrears easier

We’re currently looking for feedback on how we can improve the way we work with tenants who are in rent arrears to help them pay their rent debt. Rents are our main source of income and they allow us to provide affordable housing to the many people who need our service, so it’s essential we […]

Making managing arrears easier

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